You know how many companies have a person that's there to make it a Nice Place To Be? They might work out great perks packages – gym memberships, food allowance, healthcare – or develop a positive company culture or personality.
Turns out that I've spent a 25-year career doing just that, but for companies' development systems, pipelines and processes. I help make the fabric of actual people's actual work more human-centric, more humane.
Because you can have built the best perks package for your employees, and make your company mantra positive and inspirational, but if the actual job isn't designed with them in mind, you've failed.
And that's where I can help.
The details change. The shape of the problem usually doesn't. But stuff like this doesn't have to be normal.
Bad structure has a human price. Usually paid quietly, and usually by the wrong people.
Might show up as: your best people burning out, going quiet, or heading for the door.
Systems that should support collaboration can quietly flip into something that rewards self-protection instead.
Might show up as: defensive estimates, hidden risks, and a team that's stopped telling you the truth.
Complex projects rarely fail loudly. The gap between what's planned and what's real widens slowly, until it can't be ignored.
Might show up as: milestones that pass but don't quite land, and a creeping sense that the plan stopped reflecting reality a while back.
Flexible working that requires office days. Bright lights, background music, back-to-back meetings. The default was never designed with real people in mind.
Might show up as: decent satisfaction scores sitting alongside quietly persistent underperformance.
Want to know how I think? Here are my latest articles.
Click through to read about some of the things I've made, or to learn how we might work together.